Shipping policy

● Order Shipping Timeline-
☆ All items ship out of Maryland, USA.
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☆ Most orders process and ship out in 2 to 5 business days after order is placed on our website except for PREORDER Items ("Available Ship Date" is provided on the PREORDER item's page). We will notify you via your email when your order has been sent and provide you with shipping confirmation and tracking number (USPS, UPS, DHL, etc).

☆☆ PREORDER SHIPPING TIMELINE- If your order includes a preorder item, all your items will ship together when the preorder item is being shipped. If you would like for available items to ship out before the preorder item is available, please place separate orders (for example, if your order includes 4 items and one of the item is preorder, all 4 items will ship together in one package when the preorder item is available to ship)

** Waive Signature at Delivery- Please note that SIGNATURE IS REQUIRED WHEN YOUR PACKAGE IS DELIVERED. If you prefer to waive signature at delivery, please add a note to your order or respond directly to the order confirmation email that you receive when you place your order. In your email, state that you "REQUEST TO WAIVE SIGNATURE AT DELIVERY. I understand that DivAbby will not be responsible if package is lost or stolen."
☆Please note that DivAbby will not be responsible for lost or stolen packages when you waive signature at delivery.

• It is of high importance that you state the correct and precise shipping information (Include Apartment numbers, Suite numbers, etc.). We will not be responsible for lost packages due to incomplete shipping addresses provided by customers.

● Package Delivery Timeline- • USPS and UPS take 1 to 4 business days to deliver to most states in USA after we ship the packages.

☆☆ UPS Next Day Delivery- Order Processing timeline is 1-2 business days (We don't process orders to ship out on same day or less than 24 hrs that order is placed). Shipping timeline is 1-2 business days after we ship the package. Please email abby@divabby.com or send text/whatsapp message if you have questions regarding next day delivery timeline.

• UPS/DHL takes 3 to 7 business days to deliver to most international countries (including Europe and Africa) after we ship the packages.

• First Class Mail takes 14 to 21 business days to deliver to most international countries after we ship the packages.
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● Please take note of the "Available Shipping Dates" for PREORDER Items. In the event of a delay for your PREORDER item(s), we will reach out to you via email, text message or phone call.
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Signature at Delivery-
SIGNATURE IS REQUIRED WHEN YOUR PACKAGE IS DELIVERED. Please track your shipped package using the tracking number that will be sent to your email as you will need to sign for your package upon delivery. If you miss the Delivery Agent (USPS, UPS, DHL, etc), please contact your local post office closest to you (for USPS packages) or call USPS/UPS/DHL to reschedule delivery of your package. Send email if you prefer to waive signature at delivery